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Edgewater Holiday Park, located in rural Minerstown, provides the perfect tranquil location for family focused privately owned static caravans.
The Holiday Park is owned by Loren and Linda O’Neill who have operated the holiday park for 18 years, and who’ve recently been connected to Hyperfast’s Full Fibre network.
“The connection has helped with the maintenance of our IT equipment; we no longer have to wait two days for a software update to complete.”
Loren O’Neill– Owner Edgewater Holiday Park
Loren found out they were eligible to get a Full Fibre broadband connection through Project Stratum when she spotted an engineer on their road and enquired to what it was for.
Previously having extremely slow connection speeds of 5Mbps on a traditional copper, the upgrade to Full Fibre Broadband has benefited both the business and holiday guests.
“The connection has widened out software opportunities such as our accounting software, processing PAYE, online documents, and IT equipment including a cloud system for our phones, which allows us to manage the phones across several devices allowing for more flexibility and a better customer experience for callers.”
Previously Edgewater would have to wait two days for a software update to complete, assuming it didn’t crash before completing. This caused problems and interfered with their business administration.
“I am delighted with the professional approach of the installs team who worked efficiently, and I was also incredibly happy that the install felt very much of a two-way process and the team took what I said into account.”
Loren wished for the install to be underground due to the high traffic on the site and was happy about discussions with the installs team who worked with their existing infrastructure to make this an option.